Shipping Policy

Order Processing

Orders are processed after successful payment authorization.

Processing time may vary depending on product availability, order volume, weekends, holidays, and other circumstances.

Shipping Charges

Any applicable shipping charges are displayed clearly during checkout before you complete your purchase.

Shipping Methods

Available shipping methods are shown at checkout based on your order and destination.

Delivery Address

Customers are responsible for providing an accurate and complete shipping address.

If an incorrect or incomplete address causes a delivery problem, Beauty One may need to work with the customer and carrier to resolve the issue.

Shipping Delays

If Beauty One cannot ship an order within the represented timeframe, we will provide you with the applicable delay information and cancellation/refund options required by law.

Lost or Damaged Orders

Please contact Beauty One promptly if an order appears to be lost, damaged, or incorrectly delivered.

Contact help@beautyonechicago.com or +1 773-783-8787. Please include the order number and relevant details.

Order Changes

Customers who need to change or cancel an order should contact Beauty One as soon as possible.

A requested change or cancellation may not be possible after an order has entered processing or shipment.

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